AI agents & specialised assistants
Agents that act, not just respond. Tool use, multi-step reasoning, business integrations — to automate what's truly worth automating.
An AI agent isn't a chatbot with a trendy name. It's a system that reasons over a task, calls tools, checks results and loops until reaching an acceptable state.
We build agents for precise tasks where ROI is measurable: lead qualification, ticket processing, business research, repetitive internal operations.
What we deliver
Conversational agents
Assistants for support, sales, HR, ops — with access to the right data and concrete action capabilities (CRM, ticketing, calendar).
Autonomous agents
Multi-step tasks (qualification, research, synthesis) executed without a human in the loop, with full traceability.
Tool use & integrations
Secure connection to your internal APIs (CRM, ERP, helpdesk), with fine permissions and audit.
Guardrails & escalation
Clear policies on what the agent can do alone, what to validate, what to escalate — no surprises in prod.
How we work
- 01
Task selection
We pick a bounded, measurable task with enough volume to justify the effort. No vague generalist agent.
- 02
Prototype + tools
We build the agent with its tool set, test on a representative dataset, measure success and hallucination rates.
- 03
Supervised deployment
Production launch in shadow mode or with human validation, time to calibrate thresholds.
- 04
Progressive autonomy
Once quality is validated, we remove the safety nets progressively, with continuous monitoring.
Use cases
Lead qualification
Reading inbound forms, enrichment, scoring, automatic routing to the right rep.
Ticket triage
Classification, entity extraction, autonomous resolution of standard cases, documented escalation of the rest.
Competitive intelligence
Automated monitoring of competitors or markets, weekly synthesis delivered to Slack or Notion.
Stack & tools
- Claude (Tool use)
- OpenAI Assistants
- LangGraph
- Mastra
- Temporal
- n8n
- Webhooks