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Generative AI in production

LLMs, content generation, business copilots. We ship measurable AI use cases — not demos sleeping in a branch.

Everyone did their AI demo in 2023. In 2026, the question is no longer "does it work", it's "does it pay". Cost per inference, accuracy, prompt safety, business guardrails, impact measurement.

We ship scoped, measurable, operable AI use cases: internal copilot, framed content generation, automated classification, product assistance.

What we deliver

  • Business copilots

    Specialised assistants for your domain (legal, support, sales, ops), with access to the right data and guardrails.

  • Content generation

    Product sheets, descriptions, emails, translations generated at scale with an automated quality eval layer.

  • Eval pipelines

    Automated output quality measurement, brand grid scoring, drift alerts.

  • AI observability

    Prompt logs, cost monitoring, output traceability, usage dashboards per use case.

How we work

  1. 01

    Use case audit

    We map 5–10 potential cases and score impact × feasibility. Often the right case isn't the obvious one.

  2. 02

    Measured prototype

    Prototype scoped to one case, with clear metrics: quality, cost, latency. Quantified go/no-go decision.

  3. 03

    Production deployment

    Robust pipeline, guardrails (PII, prompt injection, rate limit), integration with existing tools.

  4. 04

    Iteration & optimisation

    Fine-tuning or prompt engineering to lower cost and raise quality, monthly impact measurement.

Use cases

  • Product description generation

    12,000 SKUs described in brand voice, with automated eval and human review only on outliers.

  • L1 support copilot

    Assistant that handles 60% of standard tickets and escalates the rest, with measured customer satisfaction.

  • Sales call summary

    Whisper transcription + LLM summary of key points and next steps, auto-pushed to the CRM.

Stack & tools

  • Claude
  • GPT-4o / o1
  • Llama 3
  • LangChain
  • LangSmith
  • Pinecone / pgvector
  • Modal / Replicate